Data Deletion Instructions

PremierSoft AMS · Effective date: 10 October 2026

If you contacted a travel agency that uses PremierSoft AMS, you can ask for your personal data to be deleted at any time, including your conversation history from Facebook Messenger, Instagram, WhatsApp or Telegram, and your contact details.

How to request deletion

1. Message the agency on the same channel you used to contact it (for example, send “Please delete my data” to its Facebook Page or WhatsApp number), or
2. Email us at [email protected], naming the agency and the channel you used, so the right conversation can be found.

What happens next

• The request is confirmed, and we check that the data belongs to you.
• Your conversation history and contact details are deleted within 30 days, except records the agency must keep by law (for example invoices for completed bookings, kept for the period accounting law requires).
• You are told once the deletion is complete.

Deleting your data from AMS does not remove the copy held by the messaging platform itself (Meta, Telegram and so on); for that, use the platform’s own deletion tools.